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Pierce & South King County, WA

A Spotless Home,
Every Time

Professional residential cleaning in Bonney Lake & surrounding areas. Licensed, insured, and led by the owner on every visit.

βœ“ Licensed & Insured
βœ“ Owner-Led Team
βœ“ Free Estimates
🏑

Evergreen Home Cleaning

Bonney Lake, WA

β˜… 5.0
5.0
Google Rating
22K+
Profile Views
100%
Satisfaction
"
Evergreen provided a very thorough home cleaning service. Attentive to details, and respectful of the home.
πŸ›‘οΈ Licensed & Insured
πŸ‘₯ Owner-Led Team
🏑 Residential Only
⭐ 5-Star Reviews
πŸ“‹ Free Estimates

Cleaning Tailored to Your Needs

From regular upkeep to deep transformations

✨

Standard Clean

Maintenance cleaning for homes that are regularly cleaned. Best if cleaned within the last 4 weeks.

$125+ starting
βœ“Wiping all accessible surfaces
βœ“Vacuuming all floors and carpets + mopping hard floors
βœ“Kitchen: countertops, stovetop exterior, sink, exterior of all appliances
βœ“Bathrooms: toilet, sink, shower/tub, mirrors
βœ“Wiping light fixtures and ceiling fans
βœ“Emptying trash bins
πŸ’‘ Best for homes cleaned within the last 4 weeks. We maintain cleanliness β€” not restore it.
❌ What's NOT Included
Baseboards (available as add-on)
Interior cabinets (available as add-on)
Oven interior (available as add-on)
Refrigerator interior (available as add-on)
Windows (available as add-on)
Blinds (available as add-on)
Laundry (available as add-on)
Cleaning under or behind heavy furniture
Mold removal or biological contamination
Exterior areas (garage, patio, balcony)
Any services or areas not listed above are not part of this service.
⚠️ Before starting, we do a quick walkthrough of the home. If the condition does not match Standard Clean level (heavy soiling, clutter, grease, buildup) β€” we notify you immediately. Depending on the condition, a Heavy Condition surcharge (+25%) or upgrade to Deep Clean may apply. Work begins only after your confirmation.
πŸ’‘ First time cleaning? Homes that haven't been professionally cleaned in 4+ weeks usually need 2–3 regular visits to reach an ideal state. This is normal β€” we recommend booking Deep Clean for your first visit.
Popular
🧹

Deep Clean

Full restoration of cleanliness from scratch. Recommended for first-time visits or homes not cleaned in 4+ weeks.

$185+ starting
βœ“Everything in Standard Clean, PLUS:
βœ“Removing soap scum and hard water deposits from shower/tub (results depend on age and severity of buildup)
βœ“Heavy-duty cleaning of stovetop and burners (exterior only)
βœ“Wiping exterior of all kitchen cabinets
βœ“Microwave interior
βœ“Cleaning of faucets
βœ“Wiping ventilation grilles
βœ“Wiping light switches
βœ“Wiping door handles
βœ“Baseboards β€” dry dusting
πŸ’‘ Best for first-time visits or homes not cleaned in 4+ weeks.
❌ What's NOT Included
Interior cabinets (available as add-on)
Oven interior (available as add-on)
Refrigerator interior (available as add-on)
Windows (available as add-on)
Blinds (available as add-on)
Laundry (available as add-on)
Cleaning under or behind heavy furniture
Mold removal or biological contamination
Exterior areas (garage, patio, balcony)
Any services or areas not listed above are not part of this service.
⚠️ Before starting, we do a quick walkthrough of the home. If the condition is significantly worse than expected (extreme soiling, clutter, heavy buildup) β€” we notify you immediately. A Heavy Condition surcharge (+25%) may apply, or service may need to be split into multiple visits. Work begins only after your confirmation.
πŸ’‘ First time cleaning? Homes that haven't been professionally cleaned in 4+ weeks usually need 2–3 regular visits to reach an ideal state. This is normal β€” we recommend booking Deep Clean for your first visit.
πŸ“¦

Move-In / Move-Out

Interior cabinets included by default. Detailed cleaning of the entire empty property.

$235+ starting
βœ“Everything in Deep Clean, PLUS:
βœ“Interior cabinets and drawers (kitchen + bathroom)
βœ“Window frames and sills β€” light wipe-down
βœ“Baseboards β€” damp wipe-down
βœ“Detailed cleaning of all areas of the empty property
πŸ’‘ Best for empty homes.
❌ What's NOT Included
Oven interior (available as add-on)
Refrigerator interior (available as add-on)
Window glass washing (available as add-on)
Blinds (available as add-on)
Laundry (available as add-on)
Wall washing
Hauling away trash or furniture
Mold removal or biological contamination
Exterior areas (garage, patio, balcony)
We are not responsible for areas inaccessible due to items left by the client.
Any services or areas not listed above are not part of this service.
⚠️ This service is designed for fully empty properties. Before starting, we do a quick walkthrough. If personal belongings, furniture, or trash remain and interfere with cleaning β€” a clutter surcharge of +25% applies. We are not responsible for areas that could not be accessed due to remaining items. Work begins only after your confirmation.
🏠

Airbnb Turnover

Quick turnaround between guests. Keep your ratings high.

$85+ starting
βœ“Full cleaning of all rooms, bathrooms, kitchen & common areas
βœ“Trash removal to outdoor bins & restocking host supplies
βœ“Linen exchange β€” fresh set made up, used linens taken for laundering
βœ“Dishes loaded into dishwasher
βœ“Oven & fridge interior wipe-down
βœ“Windows wiped of fingerprints & smudges
βœ“Spot cleaning of baseboards
βœ“Before & after photos sent after every turnover
βœ“Optimized for fast guest turnaround
πŸ“‹ Pricing is custom for each property.
For a quote and all the details β€” text or call us directly:

πŸ’¬ Text Us (253) 237-6135

Price Calculator

Select your options and book right here

Build Your Quote

Choose service, home size, and any extras

⚠️ Heavy Condition
Extra dirty, not cleaned in months, heavy buildup
+25%
Your Quote
$165
One-time cleaning
πŸ’³ Cash or Zelle only
Payment due before service begins Β· No cards accepted

What Our Clients Say

Real reviews from real homeowners

β˜…β˜…β˜…β˜…β˜…

"Evergreen provided a very thorough home cleaning service. Well-organized, attentive to details, and respectful of the home."

K
Khrystyna H.
Google Review
β˜…β˜…β˜…β˜…β˜…

"Everything was cleaned carefully and finished within the agreed time. We appreciated the professionalism and would gladly use their services again."

M
Michael T.
Google Review
β˜…β˜…β˜…β˜…β˜…

"Owner-operated with incredible attention to detail. My house has never looked this clean. Highly recommend for Bonney Lake area!"

S
Sarah L.
Thumbtack Review

Frequently Asked Questions

Everything you need to know before booking

What is your quality guarantee?

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We stand behind every cleaning we perform. Before our team leaves your home, we always perform a final walkthrough with you. This is your opportunity to point out any concerns β€” we will address them on the spot at no extra cost. Important: once our team has left the property and the walkthrough has been completed, we cannot return for free re-cleans. All concerns must be raised during the walkthrough.

How do I know if my home qualifies as Heavy Condition?

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Heavy Condition (+25%) applies when the home requires significantly more time and effort than a standard clean. Typically 2 or more of the following per service type:

✨ Standard Clean:

  • Not cleaned in 4+ weeks
  • Thick layer of dust on all surfaces
  • Cluttered floors and surfaces throughout
  • Thick grease buildup on stovetop
  • Sticky or heavily soiled floors
  • Heavy dirt and grime throughout the home

🧹 Deep Clean:

  • Not cleaned in 2+ months
  • Thick limescale or mineral deposits in shower/tub
  • Visible mold on grout or walls
  • Heavy staining inside toilet
  • Thick sticky grease on stovetop and cabinet exteriors
  • Microwave heavily soiled with dried food inside
  • Thick layer of dust on all surfaces
  • Sticky or heavily soiled floors
  • Heavy dirt and grime throughout the home

πŸ“¦ Move-Out Clean:

  • Property in significantly worse condition than a standard move-out
  • Thick limescale or mineral deposits in shower/tub
  • Visible mold on grout or walls
  • Trash or belongings left throughout the property
  • Thick sticky grease on stovetop and cabinet exteriors
  • Microwave heavily soiled with dried food inside
  • Sticky or heavily soiled floors
  • Heavy dirt and grime throughout the property

If Heavy Condition is confirmed on-site after walkthrough, we will notify you before starting work. You can then confirm or cancel β€” no work begins without your approval.

What's included in a Standard Cleaning?

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Best for homes cleaned within the last 4 weeks. We maintain cleanliness β€” not restore it.

βœ… What's Included:

  • Wiping all accessible surfaces
  • Vacuuming all floors and carpets + mopping hard floors
  • Kitchen: countertops, stovetop exterior, sink, exterior of all appliances
  • Bathrooms: toilet, sink, shower/tub, mirrors
  • Wiping light fixtures and ceiling fans
  • Emptying trash bins

❌ What's NOT Included:

Β· Baseboards (available as add-on)
Β· Interior cabinets (available as add-on)
Β· Oven interior (available as add-on)
Β· Refrigerator interior (available as add-on)
Β· Windows (available as add-on)
Β· Blinds (available as add-on)
Β· Laundry (available as add-on)
Β· Cleaning under or behind heavy furniture
Β· Mold removal or biological contamination
Β· Exterior areas (garage, patio, balcony)

Any services or areas not listed above are not part of this service.

What's included in a Deep Cleaning?

+
Best for first-time visits or homes not cleaned in 4+ weeks. Full restoration of cleanliness.

βœ… What's Included (everything in Standard, PLUS):

  • Removing soap scum and hard water deposits from shower/tub (results depend on age and severity of buildup)
  • Heavy-duty cleaning of stovetop and burners (exterior only)
  • Wiping exterior of all kitchen cabinets
  • Microwave interior
  • Cleaning of faucets
  • Wiping ventilation grilles
  • Wiping light switches
  • Wiping door handles
  • Baseboards β€” dry dusting

❌ What's NOT Included:

Β· Interior cabinets (available as add-on)
Β· Oven interior (available as add-on)
Β· Refrigerator interior (available as add-on)
Β· Windows (available as add-on)
Β· Blinds (available as add-on)
Β· Laundry (available as add-on)
Β· Cleaning under or behind heavy furniture
Β· Mold removal or biological contamination
Β· Exterior areas (garage, patio, balcony)

Any services or areas not listed above are not part of this service.

What's included in a Move-In / Move-Out Cleaning?

+
Best for fully empty homes. Detailed cleaning of every area.

βœ… What's Included (everything in Deep Clean, PLUS):

  • Interior cabinets and drawers (kitchen + bathroom)
  • Window frames and sills β€” light wipe-down
  • Baseboards β€” damp wipe-down
  • Detailed cleaning of all areas of the empty property

❌ What's NOT Included:

Β· Oven interior (available as add-on)
Β· Refrigerator interior (available as add-on)
Β· Blinds (available as add-on)
Β· Laundry (available as add-on)
Β· Wall washing
Β· Hauling away trash or furniture
Β· Mold removal or biological contamination
Β· Exterior areas (garage, patio, balcony)
Β· Areas inaccessible due to items left by the client

Any services or areas not listed above are not part of this service.

Do you bring your own supplies and equipment?

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Yes! We bring all cleaning supplies and professional equipment. The only thing we ask clients to provide is trash bags for bin replacement. If you have specific products you'd prefer us to use, just let us know in advance.

Are you licensed and insured?

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Absolutely. Evergreen Home Cleaning is a fully licensed LLC in Washington state and carries liability insurance. Your home and belongings are protected while we work.

Who will be cleaning my home?

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A team of 2–3 people led by the owner personally. No random crews or subcontractors β€” just a trusted, consistent team that delivers quality every visit.

What areas do you serve?

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We're based in Bonney Lake, WA and serve the greater Pierce County and South King County areas, including Puyallup, Lake Tapps, Sumner, Auburn, Federal Way, Covington, Maple Valley, and surrounding communities.

What is your cancellation policy?

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Cancellations with 24+ hours notice are always free. Late cancellation (less than 24 hours): $50 fee. Same-day cancellation: 50% of the booking total. No-show, lockout, or client refusal upon team arrival: 100% of the booking total.

How do recurring discounts work?

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Recurring discounts apply to Standard Cleaning only: Weekly saves 15%, Bi-weekly saves 10%, and Monthly saves 5%. The discount is applied automatically to every visit. Use our price calculator above to see exact pricing for your home size.

When is payment due?

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Payment is due before cleaning begins β€” after the team arrives and completes the walkthrough of your home. For recurring clients, payment is due within 24 hours after the service. We accept Cash or Zelle only. No cards accepted.

Do I need to be home during the cleaning?

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No, it's not required. Many clients simply leave a key or door code. The important thing is that we have access to the home. If access is not possible on the day of cleaning, or if the client refuses entry after the team has arrived β€” a 100% cancellation fee applies.

Do you clean homes with pets?

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Yes! We love animals. We do ask that pets be placed in a separate room or outside the cleaning area during the visit β€” for their safety and our efficiency. A Pet Add-on (+$20) is available and includes extra attention to pet hair and odor.

How do I prepare for a cleaning?

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To help us do our best work, please: pick up personal items, clothing, and toys from the floor; ensure access to all rooms; prepare payment (Cash or Zelle only); have trash bags available for bin replacement; and if you have pets β€” place them in a separate area.

What if something gets damaged during the cleaning?

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We are insured and take responsibility for damage caused by our work. Any damage must be reported within 24 hours of the cleaning β€” claims submitted after that cannot be considered. Items that were already damaged or unstable before our arrival are not our responsibility.

What's the difference between Standard and Deep Clean?

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Standard is maintenance cleaning for homes that have been cleaned within the last 4 weeks. Deep is a full restoration β€” with detailed cleaning of the stovetop and burners, microwave interior, faucets, light switches, ventilation grilles, and cabinet exteriors. If you're unsure, choose Deep β€” especially for a first visit.

How far in advance should I book?

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We recommend booking 2–3 days in advance. For urgent requests, reach out directly and we'll do our best to find a time that works.
βœ…

Our Quality Guarantee

We stand behind every cleaning we perform. Before our team leaves your home, we always perform a final walkthrough with you. This is your opportunity to point out any concerns β€” we will address them on the spot at no extra cost.

⚠️ Important: Once our team has left the property and the walkthrough has been completed, we cannot return for free re-cleans. All concerns must be raised during the walkthrough.
πŸ“‹

Before We Arrive

A little preparation helps us do a better job β€” and ensures every area gets the attention it deserves.

βœ“Clear personal items from floors and surfaces you want cleaned
βœ“Put away food, dishes, and laundry
βœ“Isolate pets in a separate room
βœ“Provide parking within 100 feet of the entrance
βœ“Ensure access to running water and electricity
βœ“Remove fragile or valuable items from shelves we will be wiping
βœ“Make sure the home is accessible at the scheduled time
πŸ“Œ Note: Areas blocked by personal items cannot be cleaned and will not count as missed work.
πŸ“…

Cancellation & Fees

We require at least 24 hours notice for cancellations or rescheduling to avoid fees.

βœ… Reschedule (24+ hours notice)
Free
⚠️ Late Cancellation (less than 24 hours)
$50 fee
πŸ”΄ Same-Day Cancellation
50% of booking total
❌ No-Show / Lockout
100% of booking total

The Evergreen Difference

Not just another cleaning service

πŸ‘€

Owner-Operated

The owner personally handles every cleaning. Consistent quality every visit.

πŸ›‘οΈ

Licensed & Insured

Fully licensed LLC with liability insurance. Your home is protected.

πŸ’°

Transparent Pricing

Flat-rate by home size. No surprise charges, no hidden fees.

πŸ“‹

Detailed Checklists

Comprehensive checklist every time so nothing gets missed.

πŸ”„

Save Up to 15%

Weekly βˆ’15%, Bi-weekly βˆ’10%, Monthly βˆ’5% on Standard cleaning.

πŸ“

Local to You

Based in Bonney Lake, serving Pierce County & South King County.

🎁

Referral Program

Love our service? Share it with friends and family β€” you both save!

10%
Discount for you
after your friend's cleaning is completed
5%
Discount for your friend
on their first cleaning
1Refer a friend
2They book & we clean their home
3You get 10% off your next cleaning!
Just mention who referred you when booking. No codes needed.

Connect With Us

We respond within 10 minutes

Ready for a Spotless Home?

Get a free quote in minutes. Call, text, or book online.

Terms & Conditions of Service

Evergreen Home Cleaning LLC

These Terms and Conditions ("Agreement") govern all residential cleaning services provided by Evergreen Home Cleaning LLC ("Company," "we," "us") to you ("Client," "you"). By booking, scheduling, or receiving our servicesβ€”whether by phone, text, email, website form, messaging app, or any other communication methodβ€”you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Services Provided

Evergreen Home Cleaning LLC provides residential cleaning services in Pierce County and South King County, Washington. Our service types include:

Standard Cleaning β€” Regular maintenance cleaning. Includes vacuuming and mopping all floors, full bathroom sanitization (toilet, sink, shower, tub), kitchen countertops and stovetop surface, dusting all accessible surfaces and furniture, wiping microwave exterior, cleaning mirrors, and emptying trash bins.

Deep Cleaning β€” Everything in Standard, plus: removing soap scum and hard water stains, heavy-duty stovetop and burner cleaning, wiping exterior of all kitchen cabinets, deep cleaning microwave interior, and vacuuming/mopping under accessible furniture. Note: baseboard wiping is not included by default and is available as a paid add-on.

Move-In / Move-Out Cleaning β€” Everything in Deep Cleaning, plus: detailed cleaning inside all kitchen and bathroom cabinets and drawers, wall spot cleaning (visible marks and fingerprints), and a full top-to-bottom reset of the empty property. Interior cabinet cleaning is included by default. Baseboard wiping is available as a paid add-on. Full wall washing or excessive stains may be subject to additional charges.

Airbnb / Short-Term Rental Turnover β€” Optimized cleaning between guest stays. Includes full room cleaning, linen exchange, dishwasher loading, window smudge removal, spot baseboard cleaning, oven & fridge wipe-down, and trash removal to outdoor bins. Starting from $85.

The following are not included in any service type unless explicitly added as a paid add-on: moving personal belongings or boxes, cleaning surfaces or floors blocked by personal items, removing heavy set-in stains from walls/doors/carpets, window cleaning, baseboard wiping, laundry, dishes, organizing, cleaning under or behind heavy furniture, and exterior areas (garage, patio, balcony).

2. Add-On Services

Additional services such as oven cleaning, refrigerator cleaning, laundry, interior window washing, baseboard detailing, interior cabinet cleaning, and basement cleaning are available at additional cost. All add-on pricing will be quoted prior to service.

3. Booking & Scheduling

Services are booked by mutual agreement on date, time, scope, and price. A booking is confirmed once the Client receives written confirmation (via text, email, or messaging app) from the Company.

4. Client's Duty to Disclose

The Client must disclose the following prior to the first service: (a) the true and accurate condition of the property; (b) the number and type of pets on the premises; (c) any ongoing construction, renovation, or repair work; (d) the presence of any recording devices inside the property; (e) any hazardous materials, chemicals, or unsafe conditions; (f) any special instructions regarding fragile, high-value, or sentimental items. Failure to disclose may result in additional charges, service refusal, or release of the Company from any related liability.

5. Pricing & Payment Terms

Payment is due immediately upon completion of service. For recurring clients, payment is due within 24 hours of service completion. Accepted payment methods: Cash, Zelle, or Debit Card. We do not accept credit cards.

6. Card on File & Deposits

The Company reserves the right to require a credit or debit card on file or a deposit prior to service. Any outstanding fees, penalties, surcharges, or unpaid balances authorized under this Agreement may be charged to the card on file. The Client authorizes such charges by providing their payment information.

7. No Refunds Policy

All sales are final. Evergreen Home Cleaning LLC does not offer full or partial refunds for services rendered. Our policy is to resolve any dissatisfaction through a complimentary re-clean, not a monetary refund.

8. Late Payment Penalties

A flat late fee of $50.00 will be assessed on any overdue payment beginning the day after payment is due. An additional fee of $10.00 per day will accrue for each day the balance remains unpaid, up to a maximum of $150.00 in total late fees per invoice. For recurring clients, all recurring discounts are automatically forfeited if the schedule is not maintained or payments are late.

9. Recurring Service Discounts

Recurring discounts (weekly, biweekly, or monthly) apply only after the completion of at least four (4) consecutive scheduled services. If the Client cancels the recurring schedule before completing four services, the discount will be retroactively revoked and the difference will be invoiced.

10. Inspection Upon Completion

If the Client is present at the time of service completion, the Client must inspect the completed work before the cleaning team departs. If no concerns are raised at that time, the service is considered fully completed and accepted. If the Client is not present, the service is deemed accepted upon the team's departure.

11. Satisfaction Guarantee (Re-Clean)

If the Client was not present at the time of service completion and is dissatisfied with any area cleaned, the Client must notify the Company within 24 hours with photo evidence. The Company will dispatch a team to re-clean the identified area(s) at no additional charge. If the Client was present and did not raise concerns prior to the team's departure, the service is considered accepted per Section 10.

12. Waiver of Claims

If the Client declines a re-clean, fails to report issues within the timeframe specified in Section 11, or fails to provide photo evidence, the service is considered fully accepted, finalized, and non-refundable. The Client waives any and all claims related to that service.

13. Chargebacks & Bank Disputes

The Client agrees not to initiate a credit card chargeback or bank dispute before allowing the Company a reasonable opportunity to resolve the issue through a re-clean. Any fraudulent, bad-faith, or premature disputes will incur a $50.00 administrative fee in addition to the original service cost.

14. Cancellation Policy

Cancellations and rescheduling require at least 24 hours advance notice and are always free of charge. The following fees apply: (a) Late Cancellation (less than 24 hours notice): a flat $50.00 fee will be charged; (b) Same-Day Cancellation: 50% of the total booking price will be charged; (c) No-Show / Lockout (team arrives and cannot access the property for any reason attributable to the Client): 100% of the total booking price will be charged.

15. Lockout & No-Access Policy

If the cleaning team arrives and cannot access the property due to any reason attributable to the Client (no key, wrong code, locked gate, unresponsive Client), the Full Service Price (or a minimum $50.00 fee, whichever is greater) will be charged.

16. Property Condition & Surcharges

If the property is found to be in significantly worse condition than described (excessive filth, party aftermath, undisclosed pet damage), a Heavy Condition Surcharge of 25% of the quoted price (or minimum $80.00, whichever is greater) will be applied. The Client will be notified via photo documentation before additional charges are assessed.

17. On-Site Scope Changes

Any additional work requested on-site beyond the original agreed scope will be quoted verbally and confirmed by the Client before work begins. Verbal confirmation constitutes agreement to pay the additional charges.

18. Trash & Waste Removal

Standard service includes placing trash in outdoor bins. If bins are full, missing, or trash must be hauled away, a $40.00 Hauling Fee applies.

19. Damage & Liability

The Company is licensed and insured. Liability is strictly limited to the lesser of (a) the cost of repair or replacement at fair market value, or (b) the total price paid for the specific service. The Company is not responsible for pre-existing damage, unsecured items, undisclosed fragile items, or damage caused by defective appliances or infrastructure. In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages.

20. Damage Reporting

Any claim of damage must be reported in writing with photo evidence within 24 hours of service completion. Claims submitted after this period will not be honored.

21. Pet Liability Waiver

If pets are present during service, the Client assumes full responsibility for: (a) any injury to the cleaning team caused by pets; (b) any damage caused by pets during cleaning activities; (c) any additional cleaning required due to pet-related messes. The Company reserves the right to refuse service if pets are aggressive or pose a safety risk.

22. Indemnification

The Client agrees to indemnify, defend, and hold harmless the Company from any claims, damages, losses, costs, and expenses arising from: (a) the Client's failure to disclose material information per Section 4; (b) unsafe conditions on the property; (c) injuries to the cleaning team not caused by the Company's negligence; (d) any third-party claims arising from the Client's misuse of the Company's services.

23. Force Majeure

The Company shall not be liable for any delay, cancellation, or failure to perform due to causes beyond its reasonable control, including severe weather, natural disasters, vehicle accidents, illness, road closures, government orders, pandemics, or other acts of God.

24. Recording Devices & Privacy

The Client must disclose any audio or video recording devices inside the property prior to the first service. Washington State is a two-party consent state (RCW 9.73.030); recording audio of the cleaning team without informed consent is illegal. The Company reserves the right to refuse service if recording devices are not disclosed.

25. Non-Solicitation of Employees

The Client agrees not to directly hire, solicit, or contract with any employee, subcontractor, or team member of the Company for 12 months following the last service. Violation will result in liquidated damages of $2,500.00 payable to the Company.

26. Photography & Marketing

The Company may take before-and-after photographs for quality assurance, training, and marketing. No personally identifiable information will be included. The Client may opt out by notifying the Company in writing.

27. Access & Key Policy

The Company will take reasonable precautions to secure keys, access codes, or entry credentials. All credentials are kept confidential. The Company is not responsible for lost keys provided by the Client. If the Client changes locks or codes, updated access must be provided before the next service.

28. Safety & Biohazards

The Company does not handle: human or animal waste (beyond normal toilet cleaning), mold, needles or sharps, illegal substances, or materials requiring hazmat procedures. The Company reserves the right to refuse service in unsafe conditions without penalty.

29. Parking Responsibility

The Client must ensure free, legal, and accessible parking for the cleaning team. Any parking tickets, towing fees, or related expenses due to inadequate parking will be charged to the Client.

30. Right to Refuse Service

The Company reserves the right to refuse, suspend, or discontinue service at any time, including for disrespectful or threatening behavior, repeated late payments, unsafe conditions, or any violation of these Terms.

31. Independent Contractor Status

Evergreen Home Cleaning LLC operates as an independent contractor, not as an employee or agent of the Client.

32. Limitation of Liability (Aggregate)

The Company's total aggregate liability shall not exceed the total amount paid by the Client during the 90-day period immediately preceding the event giving rise to the claim.

33. Collections & Unpaid Balances

Any unpaid balance may be referred to a third-party collections agency. The Client agrees to pay all reasonable costs of collection, including attorney's fees and court costs.

34. Dispute Resolution

Parties agree to first attempt good-faith negotiation. If unresolved within 15 business days, parties agree to mediation in Pierce County, WA, with costs shared equally. If mediation fails, legal remedies may be pursued in Pierce County courts. Disputes of $500.00 or less may be brought directly in small claims court without prior mediation.

35. No Waiver

The failure of the Company to enforce any provision at any time shall not constitute a waiver of such provision or the right to enforce it later.

36. Governing Law

This Agreement is governed by Washington State law. Exclusive jurisdiction: Pierce County, Washington.

37. Severability

If any provision is found invalid or unenforceable, the remaining provisions continue in full force and effect.

38. Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written or oral.

39. Amendments

The Company reserves the right to update these Terms at any time. Continued use of services constitutes acceptance of revised Terms.

40. Electronic Acceptance

By booking services through any electronic meansβ€”including text, email, website form, JotForm, or messaging appβ€”the Client acknowledges that such communication constitutes a valid and binding acceptance of these Terms, equivalent to a handwritten signature.

Contact: Evergreen Home Cleaning LLC Β· (253) 237-6135 Β· evergreenhomecleaning.org